Proactive risk management: a game-changer in preventing physician burnout Howard Smith, MD | Physician.Unveiling the hidden damage: the secretive world of medical boards Alan Lindemann, MD | Physician.“Is your surgeon really skilled? The hidden threat to public safety in medicine.Decoding name displays in health care: Privacy, identification, and compliance unveiled Deepak Gupta, MD | Physician.G: a painful journey towards understanding suicide William Lynes, MD | Physician Georgia’s new law promoting truth and transparency in health care credentials Carmen Kavali, MD | Policy.Revealing America’s expansion: the dark truth of Native American suffering and unjustified abuses Anonymous | Physician.The rising threat of lung cancer in Asian American female nonsmokers Alice S.A physician’s typical day, as envisioned by a non-clinician health care MBA: a satire Jennifer Lycette, MD | Physician.Remember, the important part is that you’re taking the time to try, you’ll be appreciated just for that. Keep in mind that no one expects you to roll your R’s like a you’ve been doing it your whole life, and your pronunciation doesn’t have to be perfect, just close. If you’re sounding it out right now, you probably got it right! Most people with long or difficult to pronounce names have a system to help people pronounce it properly, whether breaking it down, or using other words that rhyme with it. If you break it down into syllables rama, chan, dran, it’s much easier. Let’s start with my name, looking at the entire name “ramachandran” can be intimidating. So how would one implement this, and what if you’re terrible at pronunciation? Don’t worry, many names can be broken down phonetically. Conversely, taking the time to try to learn the proper pronunciation of a name says “I’m listening to you” and “I want to know who you are”. The subconscious message that the patient takes from these encounters is “these people don’t know who I am”. It says “We don’t know you, you’re a stranger here” And doing it repeatedly says “I still don’t know you, and I’m too busy to bother to try”. Not taking the time to learn the pronunciation of someone’s name sends a powerful message. But they do care, and make no mistake, it is very important to them. They wave away the mispronunciations because they’ve learned to accept that no one is going to invest the few seconds that it will take to pronounce it correctly. They tell you it does not matter only because they have already spent too much time in trying to get the name pronounced properly, only to have it reduced to a few letters. These people often wave you through that initial awkward part of an encounter, simply because they’ve given up hope that people are going to get it right. Getting the pronunciation of somebody’s name correctly (or at least trying to) is important. So I would like to direct a message to those care providers out there with easy to pronounce names, because this is something that you probably don’t know. As well as the negative ways in which people can be affected by getting the pronunciation wrong, or by not even bothering to try. But perhaps those early experiences left me with an impression about how people can be affected in positive ways by getting the pronunciation of their name right, or at least trying to get it right. For most patients and those with whom I only occasionally associate, I go by “Dr. I’ve long since outgrown the sensitivities about my name (although I still make any telemarketer pronounce it properly before talking with them).
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